Privacy Policy
Last Updated: 09 July 2026
Loyo Smart Hub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Loyo Smart Hub mobile application. By using the application, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide the services offered by the application.
This may include:
- Login credentials (such as username and password) provided during authentication.
- Application usage information required for the normal operation of the service.
- Device information such as device model, operating system version, and network connectivity status.
- Files or images that you choose to upload through the application.
- Data stored locally on your device to support application performance and offline functionality.
We do not collect more information than necessary to provide our educational services.
2. How We Use Your Information
The information collected is used only for legitimate application purposes, including:
- To authenticate users securely.
- To provide educational content and services.
- To manage your account and application access.
- To maintain and improve application performance.
- To provide offline functionality where applicable.
- To troubleshoot technical issues and improve user experience.
3. Data Storage and Security
We use industry-standard administrative, technical, and organizational measures to help protect your information from unauthorized access, alteration, disclosure, or misuse.
Your information may be:
- Stored securely on authorized servers.
- Stored locally on your device where necessary for application functionality.
- Protected using appropriate security mechanisms during transmission and storage.
We do not sell, rent, or trade your personal information to third parties
4. Third-Party Services
The application may use trusted third-party or platform services necessary for its core functionality, including:
- Internet connectivity services.
- Secure storage provided by the operating system.
- Platform APIs provided by Android and iOS.
- Other services required to operate and maintain the application.
These services are used solely to support application functionality.
5. Children's Privacy
Loyo Smart Hub is designed for educational institutions and may be used by students under the supervision of their educational institution. We do not knowingly collect personal information beyond what is required to provide authorized educational access.
6. Data Retention
We retain user information only for as long as necessary to:
- Provide educational services.
- Maintain application functionality.
- Comply with applicable legal obligations.
- Resolve disputes and enforce our agreements.
When information is no longer required, it is handled according to applicable data retention practices.
7. Your Rights
If you have questions about your personal information or would like to request correction or deletion of your account (where applicable), please contact us using the details below.
Depnding on your institution's policies, certain account management requests may need to be handled through your educational institution or administrator.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.
Any updates will be published on this page along with the revised "Last Updated" date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
TrinodePointers Private Limited
Email: info@trinodepointers.com
Website: https://trinodepointers.com