SJEngage ("we", "our", or "us") is an educational platform developed by TrinodePointers Private Limited. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the SJEngage mobile application ("App"). By using the App, you agree to the practices described in this Privacy Policy

1. Information We Collect

We collect only the information necessary to provide the educational services offered by the application. Depending on how you use the App, we may collect:

• User name
• Email address (where applicable)
• User ID (such as student ID, employee ID, or username)
• Login credentials required for authentication
• Profile photographs uploaded by users
• Files and documents uploaded through the application
• Academic information required to provide educational services
• Application usage information necessary for normal operation
• Device information such as device model, operating system version, platform, and network connectivity status
• Data stored locally on your device to support application performance and offline functionality

We do not collect more information than is necessary to provide our educational services.

2. How We Use Your Information

We use the information collected solely for legitimate business and educational purposes, including:

• Authenticating users securely
• Providing educational content and services
• Managing user accounts and access permissions
• Displaying course materials, attendance, schedules, and academic information
• Allowing users to upload and manage documents and profile information
• Maintaining and improving application performance
• Supporting offline functionality where applicable
• Troubleshooting technical issues
• Protecting the security of user accounts and preventing unauthorized access
• Complying with applicable legal and regulatory obligations

We do not sell your personal information.

3. Data Storage and Security

We implement appropriate administrative, technical, and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Your information may be:

• Stored securely on authorized servers
• Stored locally on your device where required for application functionality
• Protected during transmission using industry-standard encryption (HTTPS/TLS)

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

4. Third-Party Services

SJEngage may use trusted third-party or platform services necessary to provide its core functionality, including:

• Android and iOS platform services
• Secure HTTPS/TLS communication
• Flutter framework libraries
• Secure storage mechanisms provided by the operating system
• Other infrastructure services required to operate and maintain the application

These services are used only to support application functionality and security.

5. Children's Privacy

SJEngage is designed for educational institutions and may be used by students, faculty, and staff under the supervision of their educational institution. We do not knowingly collect personal information beyond what is necessary to provide authorized educational access.

Where applicable, educational institutions are responsible for obtaining any required parental or guardian consent for student use of the application.

6. Data Retention

We retain user information only for as long as necessary to:

• Provide educational services
• Maintain application functionality
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized in accordance with applicable data retention policies.

7. Your Rights

Depending on applicable laws and your institution's policies, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your account or personal information
• Request restriction of certain processing activities

Some requests may need to be handled through your educational institution or system administrator.

8. Account and Data Deletion

Users may request deletion of their account or personal data by contacting their educational institution or by emailing us at info@trinodepointers.com.

Requests will be processed in accordance with applicable legal requirements and institutional policies. Certain information may be retained where required by law or for legitimate educational and administrative purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

Any updates will be published on this page together with the revised Last Updated date.

Your continued use of the application after any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

​ ​If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

​TrinodePointers Private Limited

​Email: info@trinodepointers.com

​Website: https://trinodepointers.com